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SOLVED - Oracle RAC CSS service not starting CRS-2674 CRS-4000

Oracle Real Application Cluster (RAC) provides a redundant solution to oracle database instances by combining multiple oracle instances in a cluster. The Cluster Ready Service (CRS) and Cluster Synchronizing Service (CSS) are among the major functions of the RAC solution which plays a major role in monitoring the high availability functions , status of the peer member nodes , monitoring the listener and DB instances.

When a server running Oracle RAC is booted , the first service started is the CRS cluster which brings up the required program functions such as CSS , ASM , Listener , HA functions , Event management functions and finally the DB instance.

SOLVED - Oracle RAC CSS service not starting CRS-2674 CRS-4000

 

How to resolve error CRS-2674 , CRS-4000

When trying to start a cluster , sometimes below error may be encountered

CRS-2672: Attempting to start 'ora.crf' on 'sharedb2'
CRS-2672: Attempting to start 'ora.cssd' on 'sharedb2'
CRS-2672: Attempting to start 'ora.diskmon' on 'sharedb2'
CRS-2676: Start of 'ora.diskmon' on 'sharedb2' succeeded
CRS-2676: Start of 'ora.crf' on 'sharedb2' succeeded

CRS-2674: Start of 'ora.cssd' on 'sharedb2' failed
CRS-2679: Attempting to clean 'ora.cssd' on 'sharedb2'
CRS-2681: Clean of 'ora.cssd' on 'sharedb2' succeeded
CRS-2673: Attempting to stop 'ora.crf' on 'sharedb2'
CRS-2677: Stop of 'ora.crf' on 'sharedb2' succeeded
CRS-4000: Command Start failed, or completed with errors.

Possible Solution 

First step is to analyze the CRS alert.log which may give a hint about the issue

In our setup , we have oracle files installed under /usr/oracle/

/usr/oracle/app/diag/crs/sharedb1/crs/trace/alert.log

In our case , we were hit with below errors in the log file , which gave us a hint about network connectivity issue between the DB servers.

16:54:07.539 [OHASD(23075)]CRS-8011: reboot advisory message from host: sharedb1, component: cssmonit, with time stamp: L-2022-03-02-10:29:36.409
16:54:07.539 [OHASD(23075)]CRS-8013: reboot advisory message text: oracssdmonitor is rebooting this node due to network timeout (no network activity for 28500 milliseconds).
16:54:07.539 [OHASD(23075)]CRS-8011: reboot advisory message from host: sharedb1, component: cssagent, with time stamp: L-2022-03-02-10:29:36.408
16:54:07.539 [OHASD(23075)]CRS-8013: reboot advisory message text: oracssdagent is rebooting this node due to network timeout (no network activity for 28500 milliseconds).
16:54:07.539 [OHASD(23075)]CRS-8017: location: /etc/oracle/lastgasp has 2 reboot advisory log files, 2 were announced and 0 errors occurred

Oracle RAC uses the private IP configured for internode communication.  On trying to ping the peer member node peer IP , there was no response which indicated a clear communication issue.

On resolving the network connectivity and restarting the oracle cluster services , CRS module and related services gets started

Login as root user to oracle cluster ware directory

# cd /opt/grid/bin 

Stop the  cluster services using crsctl command

# ./crsctl stop cluster

Start the cluster services using crsctl command

# ./crsctl start cluster
CRS-2672: Attempting to start 'ora.evmd' on 'sharedb2'
CRS-2672: Attempting to start 'ora.cssdmonitor' on 'sharedb2'
CRS-2676: Start of 'ora.cssdmonitor' on 'sharedb2' succeeded
CRS-2672: Attempting to start 'ora.cssd' on 'sharedb2'
CRS-2672: Attempting to start 'ora.diskmon' on 'sharedb2'
CRS-2676: Start of 'ora.diskmon' on 'sharedb2' succeeded
CRS-2676: Start of 'ora.evmd' on 'sharedb2' succeeded
CRS-2676: Start of 'ora.cssd' on 'sharedb2' succeeded
CRS-2672: Attempting to start 'ora.ctssd' on 'sharedb2'
CRS-2672: Attempting to start 'ora.cluster_interconnect.haip' on 'sharedb2'
CRS-2676: Start of 'ora.ctssd' on 'sharedb2' succeeded
CRS-2676: Start of 'ora.cluster_interconnect.haip' on 'sharedb2' succeeded
CRS-2672: Attempting to start 'ora.asm' on 'sharedb2'
CRS-2676: Start of 'ora.asm' on 'sharedb2' succeeded
CRS-2672: Attempting to start 'ora.storage' on 'sharedb2'
CRS-2676: Start of 'ora.storage' on 'sharedb2' succeeded
CRS-2672: Attempting to start 'ora.crsd' on 'sharedb2'
CRS-2676: Start of 'ora.crsd' on 'sharedb2' succeeded

Hope this is useful to few members debugging Oracle RAC CRS issues

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